Case studies
Some examples of using Dialengo
Tobacco addiction advisor
A tobacco addiction clinic decided to implement an advisory and support service to help individuals stop smoking.
Solutions implemented
Creation of a premium-rate phone number providing an assistance service.
Registration of customer records with a view to developing a solid and usable database.
Results
Creation of a quality customer database
Increase in results relating to new customers further to emailing campaigns
Increase in incoming calls through call log analysis
Improved service quality because of the churn rate decrease through call analysis